This form is for clients whose status is provisionally or permanently
discontinued due to security concerns and policy violations. If your service
has been halted and you have been directed to this form, then you may choose to
make a complete submission of all of the requested information and documents.
In some cases it will be possible for us to use a completed submission to
inform a decision with respect to the account. If you choose not to submit a
complete form there will be no review, and the service status will become
Submit information for review
If you have been directed to this form and you would like us to
reconsider your status on our systems, please complete the form below and
submit supporting information for each person and company connected to your
account or accounts. We expect that you will make multiple submissions.
Please ensure that all unpaid accounts are paid in full before submitting
information for review.
Please ensure that your submissions are complete and truthful. Do not omit
any information without providing an explanation for each
omitted item. Incomplete submissions will not be processed.